introduction
Release of Information Software for an Improved Patient Experience
Obtaining medical record requests can be time-consuming, but our VitalChart platform is designed to automate and speed up the process, saving you valuable time and effort.
Our streamlined medical record retrieval software and platform ensure the confidentiality and accuracy of sensitive medical data. It also provides a user-friendly interface that simplifies the release of information process for both healthcare providers and patients.
Patients can use the VitalChart Request Portal to submit requests and receive status updates, eliminating the need for physical forms and phone inquiries. Meanwhile, healthcare providers can monitor requests using the live dashboard, ensuring efficient and secure retrievals of medical records.
Enhanced Patient Experience
Our user-friendly portal allows patients to effortlessly request and retrieve their medical records.
Online Customer Dashboard
Keep track of incoming medical record requests and stay updated on their status using real-time dashboards.
Streamlined Medical Records Management
Securely manage medical forms, while empowering patients to swiftly submit their information.
Security and Compliance
Our system includes quality assurance checks for HIPAA compliance and accurate medical record release.
ROI Process
Streamline Your Medical Record Retrieval Workflow Process
Automate the process of release of information (ROI) from beginning to end by leveraging the digital ROI tools that your employees require and delivering the online experience that your patients desire.
Self-Service Enterprise Dashboards and Reports
Efficiently manage settings and track performance across multiple locations using our reports, which display key metrics such as requests fulfilled and turnaround time. Access release metrics and data for faster billing and reimbursement.
User Access Permissions
Access permissions make user management more secure, improving productivity and reducing security threats. Track performance with a detailed accounting of disclosures.
APIs and EMR Software Integrations
Facilitate data exchange and interoperability. Integrate with various third-party applications, such as billing and coding software, leading to improved efficiency and productivity.
Automatic Request Routing
Automatically route requests within your organization by type, facility, requester, or patient to improve efficiency and accuracy. Our ROI system speeds up medical record requests and tracks every interaction.
Reminder Notifications
Set up notifications for specific requests to your facility. Choose the types of requests that will trigger alerts and customize the frequency of notifications. React to issues proactively and promptly.
Mobile Experience
Eliminate phone calls and in-person visits. Patients can easily submit and track medical record requests through the VitalChart patient portal on any device, with status notifications, keeping them updated.
Multi-Facility Support
Handle high-volume requests with ease. Authorized employees can access multiple locations within your organization without the need to log in and manage multiple sets of user credentials constantly.
Tagline
Simplify Your Medical Records Exchange Process With Our Release of Information Software
Secure Health Information Exchange
Achieve cost reduction, expedite reimbursement, and enhance operational efficiency using our user-friendly platform.
Efficient Release of Information
Automate manual processes by converting them into efficient workflows. Our ROI system speeds up medical record requests and tracks every interaction.
Real-time Dashboard and Reporting
Access release metrics and data for faster billing and reimbursement. Gain visibility into request demand and performance to address needs proactively.
Solutions
The Self-Service Patient Request Portal
Give patients the ability to manage the process of retrieving their medical records. Our ROI technology allows requesters to submit, track, pay for, and access medical records at their convenience.
Patient Convenience
Support for Various Request Types
Secure Documentation
Secure Electronic Delivery
Why ECM
What are the components of an enterprise content management (ECM) system?
Submit
Using VitalChart, patients submit their requests for medical records.
Validate
Authorizations to release are validated for HIPAA compliance.
Certify
Requests are processed by our certified HIPAA security professionals.
Track
Requesters can track the status of requests through portal.
Notify
Requestors receive a notification when their records are ready.
Portal
Patients log in to portal to pay for & retrieve records.
FAQs
Frequently Asked Questions
Resources
Latest Industry Insights
Stay informed with our expert perspectives on information management trends
Interested in VRC or the services we provide?
Don’t hesitate to reach out so we can learn more about your business.
