introduction
Records Management Software for End-to-End Electronic Records Insight
VitalWeb®, our web-based records management software, provides online access to your physical and electronic records inventory. You’ll have full control over the lifecycle of your stored documents and records, all through our easy-to-use portal.
Real-Time Dashboards
Access up-to-date information for all your records when you log into VitalWeb. Instead of sifting through stacks of papers, your data and reports are readily searchable on our platform.
Online Service Orders
Request important storage tasks entirely from our software. With VitalWeb, you can order boxes, deliveries, scan-on-demand, and secure shredding services without leaving your office.
24/7 File Access
Our service is available at any given hour, and from any location. You’ll be able to securely log in from multiple devices.
Automate Your Workflow
The VitalWeb records management software automates tedious tasks, freeing up time to focus on core business and improve productivity.
Manage Retention Schedules
Solutions
Clarity, Control, and Compliance
Effective records management depends on visibility and oversight. With powerful reporting, real-time document history, and streamlined information governance, you gain the insights and controls needed to manage records confidently, reduce risk, and maintain compliance throughout their lifecycle.

Improve Record Management Processes
Centralized Platform
The VitalWeb platform is accessible from any location, allowing users across multiple offices to view and manage the same documents with ease. Administrators can assign multi-level user roles to control file permissions and establish secure departmental access across the organization.
Instant File Access
Records are available when you need them through both physical and electronic file delivery options. Digital conversion services make it easy to access documents remotely while maintaining control over how information is shared.
Security Controls
User credentials can be managed centrally to maintain strict access control, while encrypted storage and secure connections help protect sensitive information at every stage.
Tracking Data and Compliance
Customizable Reporting
Customizable reporting tools help uncover insights and trends by tracking inventory changes over time, making it easier to identify opportunities to improve your records and information management program. You can also fine-tune descriptions, search parameters, and other identifiers to streamline searches and make information gathering faster and more accurate.
Monitor Document History
Stay informed with live audit trails that update every time a file is accessed or modified. Detailed destruction reports help identify records that have reached the end of their retention periods, allowing you to determine the appropriate next steps with confidence.
Streamline Information Governance
Information governance is simplified through centralized retention schedule management across all files. Easily review, hold, transfer, archive, or destroy records as needed, and apply legal holds to preserve critical information by preventing changes and suspending destruction of specific files.
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Latest Industry Insights
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Looking to Improve Your Records Management Solution?
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